These Terms of Service (the “ToS”) applies with respect to the usage of the Platform (defined hereinafter) and the services offered by InterviewBit Software Services Private Limited and InterviewBit Technologies Pvt Ltd (“InterviewBit”, “Scaler”, “we”, or “us”), a private limited company incorporated under the Companies Act, 2013, as amended and having its registered office at 8th Floor, Indiqube the Fore, Carmelaram Rd, Survey No. 103, Varthur Hobli, Mullur Village, Bangalore-560087, Karnataka, IN. InterviewBit conducts its business under the brand titled “Scaler”, which is owned and operated by InterviewBit. In these ToS, the term “Scaler” shall mean InterviewBit. These Terms of Service shall mutatis mutandis apply to mobile apps, WhatsApp groups, Facebook groups, Instagram pages, Facebook pages, email/SMS/phone communications and other communication forums/media hosted by InterviewBit, which shall be deemed to be part of the Platform (defined hereinafter). Your usage of the Scaler Services (defined hereinafter) is subject to your explicit acceptance of these ToS. The terms contained in our privacy policy available at (“PrivacyPolicy”), or any other policy of InterviewBit related to the Scaler Services are incorporated into these ToS by this reference. Your acceptance of the same will irrevocably and unconditionally bind you to comply with and abide by all the obligations and conditions stipulated herein (unless otherwise explicitly made optional). After your initial confirmation/consent, you will be assumed to continue consenting to these ToS until you explicitly withdraw your consent by notifying InterviewBit of the same in writing. If an executed agreement exists between You and InterviewBit in relation to the Scaler Services, any deviations from these ToS shall only apply when explicitly agreed in writing between the parties to such an agreement. IF YOU DO NOT AGREE TO BE BOUND BY ALL CONDITIONS/CLAUSES CAPTURED IN THESE TOS, PLEASE DO NOT USE THE PLATFORM OR SERVICES.

InterviewBit allows its users to access various training programs on computer sciences designed by InterviewBit for undergraduates and professionals, including Scaler Academy, DSML, DevOps or any other program or application that InterviewBit introduces from time to time (hereinafter collectively referred to as “Service(s)” or “Scaler Service(s)” and each of these training programs shall be referred to as a “Program” and collectively as “Programs”). InterviewBit reserves the right, in its sole discretion, to add, change, suspend, or discontinue all or any part of the Scaler Services at any time. Your continued use of Scaler Services following the posting of any changes to the same (including the addition or removal of features) constitutes your acceptance of those changes. Any information you provide to us for the purposes of registering and setting up your account (as specified below) shall be considered as accurate, complete and updated. You are solely responsible for the activity that occurs on your account (including those of others authorised to access and operate your account) and for maintaining the security of your account and any information you input. We are not responsible for the accuracy or legitimacy of any information, data, or User Data uploaded or posted on the Platform. For the purposes of clarity, as long as your account is accessed with the correct login credentials and unless you notify us of any unauthorised access, you shall be solely responsible for all actions/defaults related to your account.

In consideration of your acceptance of these ToS and if applicable, any subscription agreement (or any other similar agreement) executed between you and InterviewBit, InterviewBit grants the User a personal, non-exclusive, non-transferable, non-sublicensable, revocable limited license to access and use the Platform and Services, in accordance with the ToS.

Course Pause: Our Programs’ pace and workload can be varied by the learners as per their needs. We have enabled a “Pause” feature through which a learner enrolled in Scaler Programs (Scaler Academy, DSML, DevOps) may opt to pause their program. A Pause may be availed using Scaler credits (as specified below). During this pause period, access to previous recordings and doubt resolution will be available to the learner. No new lectures will be added during the pause period.

A Customer can take a total of 3 course pauses during the Program. Once a course is paused the Customer can resume the course when the module at which he paused the course is taught to another batch (the length of the pause will be based on the schedule of the upcoming batches).

Course Reset: Our Program also provides learners the opportunity to redo lectures as per their needs. We have enabled a “Reset” feature through which a learner enrolled in the new Scaler Programs (Scaler Academy, etc.) may opt to reset their program. Using the “Reset” feature, learners can go back to re-do the completed modules. The cost for resetting to (i) the immediately previous module, or (ii) redo an existing module which has not been completed is 1 credit. Customers can go back by more than 1 module and re-do completed modules by using more credits.

Every learner is granted 3 Complimentary credits with the program that they can use across both “Pause” and “Reset” features. One credit allows them to take the pause for one time, or reset back by one module. If a learner needs additional “Credits” they can be purchased at such price as may be specified by Scaler’s on the student dashboard.

Program Change: Scaler allows a one-time Program Change (for learners in its Scaler Academy, DSML, DevOps programs to shift to another program from the foregoing). A Customer can change their Program without any charges within 30-days from the first class, by making a request on their dashboard. Any changes requested post the aforesaid period shall be chargeable at an amount determined by InterviewBit, which shall be set out on the Customer’s dashboard and may be updated from time to time.

No refunds will be permitted post a Program Change or Reset notwithstanding anything contained herein.

A Customer may opt out of the Academy, DSML, Dev Ops Program, or any other Scaler Program, and get a refund for the fees paid, by sending an email to refund@scaler.com, within 14 DAYS from the date of the first class (i.e. the meet and greet session) of the relevant Program (“Refund Window”). For the avoidance of doubt, a Customer will not be entitled to another Refund Window, in the event of a Program change or course reset.

IT MUST BE NOTED, THAT NOTWITHSTANDING THE MODE OF PAYMENT USED FOR PAYING THE FEES, THE REFUND SHALL ALWAYS BE MADE TO A BANK ACCOUNT (AS PER THE DETAILS PROVIDED BY THE CUSTOMER) THROUGH NEFT/IMPS/RTGS OR SUCH OTHER FACILITY AS DEEMED FIT BY INTERVIEWBIT. WE MAY REQUEST FOR INFORMATION/DOCUMENTS (WHICH MAY INCLUDE A CANCELLED CHEQUE PERTAINING TO THE BANK ACCOUNT OF THE CUSTOMER) TO VERIFY YOUR CREDENTIALS AND DETAILS OF THE BANK ACCOUNT BEFORE INITIATING THE REFUND. WE SHALL STRIVE TO PROCESS THE REFUNDS WITHIN THIRTY (30) DAYS OF RECEIPT OF ALL THE RELEVANT INFORMATION AND DOCUMENTATION FROM YOU IN THIS REGARD. We do not provide refunds for the lack of usage, dissatisfaction with the Program or for any reason whatsoever after the expiry of the Refund Window.

Program	Refund Window
Scaler Academy	Fourteen (14) days
DevOps	Fourteen (14) days
Data Science & Machine Learning	Fourteen (14) days
In case of any other Programs	Fourteen (14) days

Customer will not be entitled to a return of any Platform fees paid, should s/he wish to withdraw from and discontinue access to the relevant Program subscribed by him/her after the expiry of the Refund Window, for any reason whatsoever.

In case the Platform fees is being/has been paid by a third party on the Customer’s behalf or the Customer has availed of any third party financing option, it will be the Customer’s responsibility to continue to make any payments to such third party, even if the Customer wishes to withdraw from and discontinue access to the relevant Program subscribed, outside the Refund Window, for any reason whatsoever, and the Customer agrees that Scaler has no obligation or responsibility to cease or waive his/her obligation to make such payments.

Customer’s access to Scaler resources will cease upon your withdrawal from the course, notwithstanding anything contained herein.

As part of the registration process, you will need to accept our ToS, and also provide us with your name, your phone number, your email ID and in certain scenarios, contact information of your parents/guardian. We would not at any time request you to provide us with access to your password, unless you have given us explicit written permission to access your account pursuant to a request for assistance or support.

It is your responsibility to ensure that the information you provide is accurate, secure, and not misleading. You cannot create an account username and password using (i) The names and information of another person ; or (ii) using words that are the trademarks or the property of another party (including ours); or (iii) words that are vulgar, obscene or in any other way inappropriate. You agree and confirm that you will never use another User’s account nor provide access to your account to any third-party. You agree and acknowledge that you are solely responsible for the activities that occur on your account, and you shall keep your account password secure and not share it with anyone. You must notify InterviewBit immediately of any breach of security or unauthorized use of your account. At no point in time will InterviewBit be liable for any losses caused by any unauthorized use of your account, and you shall solely be liable for the losses caused to InterviewBit or others due to such unauthorized use, if any.

You shall be solely responsible for obtaining and maintaining any equipment or ancillary services necessary to connect to, access, receive the Scaler Services or use the Platform, including, without limitation, hardware devices, software, and other internet, wireless, broadband, phone or other mobile communication device connection services. You shall be solely responsible for ensuring that such equipment or ancillary services are compatible with the Platform, and you shall be responsible for all charges incurred in connection with the use of the Platform or Scaler Services in connection with all such equipment and ancillary services.

We use multiple third-party service providers in order to power and provide you with the Scaler Services. In this process, we share the User Data with some of the third-party service providers, as is necessary to enable them to provide the requisite services. We will attempt to ensure that all our third-party service providers are bound by and adhere to the same obligations of confidentiality and data privacy as we guarantee to you. The Platform may include links to any third-party websites. InterviewBit has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party website. By using the Platform, you expressly release InterviewBit from any liability arising from your use of any third-party website or services.

The Platform and the Scaler Content, including but not limited to all text, graphics, user interfaces, visual interfaces, sounds, artwork, and computer code are owned and controlled by InterviewBit and/or its licensors, and the design, structure, selection, expression, and arrangement of such content mentioned hereinabove is protected by copyright, patent and trademark laws, and other applicable laws on intellectual property rights. We reserve all rights, title, and ownership in and to the Platform and Scaler Content.

InterviewBit’s logos, trademarks and service marks that may appear on the Platform, including but not limited to “InterviewBit”, “InterviewBit Scaler”, and “Scaler Academy” (collectively, “InterviewBit Marks”) are the property of InterviewBit and are protected under applicable laws on intellectual property rights.

Your copying, distributing, displaying, reproducing, modifying, or in any other way using the Scaler Content in any manner not specified in these ToS will be a violation of copyright and other intellectual property rights, and InterviewBit reserves its rights under applicable law accordingly.

You shall, at all times, remain the complete owner and retain all rights and title in and to the User Data. This includes assuming liability and responsibility in cases where the User Data breaches any conditions of confidentiality, any intellectual property rights, or any other third-party rights. By posting any User Data through the Scaler Services, you grant InterviewBit and its affiliates a worldwide, non-exclusive, royalty-free, irrevocable, sub-licensable, and transferable license to use, copy, reformat, modify, translate, display, sell, create derivative works, and distribute such User Data for or in connection with the use of the Scaler Services.

You are prohibited from:

• violating or attempting to violate the integrity or security of the Platform or any content therein;
• transmitting any information (including messages and hyperlinks) on or through the Platform that is disruptive or competitive to the provision of our Services;
• distributing in any medium, any part of the Platform or the Scaler Content without InterviewBit’s prior written authorisation;
• reproducing, duplicating, copying, selling, reselling or exploiting for any commercial purpose any Scaler Content or any portion thereof, other than as expressly allowed under this ToS;
• using the InterviewBit Marks in connection with, or to transmit, any unsolicited communications or emails or for any other unauthorised purpose;
• intentionally submitting on the Platform any incomplete, false or inaccurate information;
• using any engine, software, tool, agent or other device or mechanism (such as spiders, robots etc.) to navigate or search the Platform;
• attempting to decipher, decompile, disassemble, alter, modify or reverse engineer any part of the Platform;
• copying or duplicating in any manner any of the Scaler Content or other information available from the Platform;
• posting or transmitting, or cause to be posted or transmitted, any communication or solicitation or other “phishing”, “pharming” or “whaling” message designed or intended to obtain password, account, personal information, or confidential information from any other User or any other third party whatsoever;
• using or launching any automated system, including without limitation, “robots,” “spiders,” or “offline readers,” that accesses the Platform in a manner that sends more request messages to InterviewBit’s servers in a given period of time than a human can reasonably produce in the same period by using a conventional on-line web browser;
• circumventing or disabling any digital rights management, usage rules, or other security features of the Platform; or
• allowing any third party to access the Platform through your account unless InterviewBit specifically allows you to do so.

You shall not host, display, upload, modify, publish, transmit, update or share any information/content that:

• belongs to another person and to which you do not have any right;
• is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful or inappropriate in any manner whatsoever;
• harms minors in any manner;
• infringes any patent, trademark, copyright or other proprietary rights;
• violates any law for the time being in force;
• deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
• impersonates another person;
• contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;
• threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting any other nation.

You understand that while using the Platform, you may be exposed to User Data pertaining to other Users, and that Scaler is not responsible for such User Data. You further understand and acknowledge that you may be exposed to User Data that is inaccurate, offensive, indecent, or objectionable, and you agree to waive, and hereby do waive, any legal or equitable rights or remedies you have or may have against Scaler in relation thereto.

Scaler shall, upon obtaining knowledge by itself or been brought to actual knowledge in writing or through email about any breach of the above conditions, may temporarily suspend/delete your account, impose penalties, or take any other actions that InterviewBit may deem fit. We shall also be entitled to preserve such information and produce such records before governmental and/or judicial and/or regulatory authorities for investigation purposes as may be required by applicable law.

In your use of the Platform, you will at all times comply with all applicable laws and regulations, and any code of conduct issued by Scaler, or supplemental/additional terms issued by Scaler. In case of non-compliance with any applicable laws, rules or regulations, or this ToS by a User, we shall have the right to immediately terminate your access or usage rights to the Platform and to remove non-compliant User Data from the Platform. InterviewBit shall not be liable to refund any fees/consideration collected from a Customer in case such Customer’s access to the Platform is terminated by InterviewBit for any reason detailed herein. In case of suspicion of any non-compliance with any applicable laws, rules or regulations, or this ToS by a User (including but not limited to the ToS relating to the Rules and Acceptable Usage Policy and the Rights and Obligations relating to the Content), InterviewBit shall have the right to suspend your access to relevant content, or the entire Platform for such time as may be deemed necessary, notwithstanding anything contained above.

In the course of your usage of the Scaler Services, you may post reviews, comments, suggestions, ideas, questions and other content, or send any other communications as long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing any third party’s intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any other form of spam. Further, you hereby grant InterviewBit a limited, royalty-free, worldwide, non-exclusive license to use the User Data (including the contents specified herein) in further developing the Platform and for the purpose of its marketing or promotional activities.

Scaler reserves the right to make changes to Scaler Content including but not limited to course duration, curriculum, product, and policies from time to time due to constantly evolving industry scenarios and other reasons, without any notice to you.

You shall defend, indemnify, and hold harmless InterviewBit, its affiliates, subsidiaries and each of its, and its affiliates’ and subsidiaries’ employees, contractors, directors, suppliers and representatives from all liabilities, losses, claims, and expenses, including reasonable attorneys’ fees, that arise from or relate to (i) your use or misuse of, or access to, the Platform and/or Scaler Services; (ii) your violation of the ToS or any applicable law; (iii) your violation of any rights of a third party in relation to the usage of the Platform. We reserve the right to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which event you will assist and cooperate with us in connection therewith.

The ToS shall be governed by and construed in accordance with the laws of India without regard to the conflict of laws provisions thereof. All claims, differences and disputes arising under or in connection with or in relation hereto the Platform, the ToS or any transactions entered into on or through the Platform shall be subject to the exclusive jurisdiction of the courts at Bengaluru, India and you hereby accede to and accept the jurisdiction of such courts.

By using the Website and/or registering yourself at Scaler.com you authorise us to contact you via email or phone call or SMS and offer you our services, imparting product knowledge, offer promotional offers running on website & offers offered by the associated third parties, for which reasons, personally identifiable information may be collected. And irrespective of the fact if also you have registered yourself under DND or DNC or NCPR service, you still authorise us to give you a call from Scaler Academy for the above-mentioned purposes till 365 days of your registration with us. This Privacy Policy covers Scaler Academy's treatment of personally identifiable information that Scaler Academy collects when you are on the Scaler Academy's site, and when you use Scaler Academy's services. This policy also covers Scaler Academy's treatment of personally identifiable information that Scaler Academy's business partner shares with Scaler Academy. This policy does not apply to the certain Scaler Academy's products or services, when you visit Scaler Academy's pages, and when you enter promotions. Scaler Academy may also receive personally identifiable information from our business partners. When you registered with Scaler Academy, we ask for your first name, last name, contact no, email, Date of Birth and gender. Once you register with Scaler Academy and sign in to our services, you are not anonymous to us. Also during registration, you may be requested to register your mobile phone and email id, pager, or other device to receive text messages, and other services to your wireless device. By registration you authorise us to send SMS/email alerts to you for your login details and any other service requirements or some advertising messages/emails from us.

• If any provision of the ToS is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the ToS will otherwise remain in full force and effect and enforceable.
• Any failure by InterviewBit to enforce any right or failure to act with respect to any breach by you under the ToS shall not be construed as, or constitute, a continuing waiver of such provision, or a waiver of any other breach of or failure to comply with any other provision of the ToS, unless any such waiver has been consented to by us in writing.
• The ToS is personal to you and is not assignable or transferable by you except with InterviewBit’s prior written consent. InterviewBit may assign, transfer or delegate any of its rights and obligations hereunder without your consent.
• No agency, partnership, joint venture, or employment relationship is created as a result of the ToS and neither party has any authority of any kind to bind the other in any respect in relation to any third party.
• All notices under the ToS will be in writing and will be deemed to have been duly given when received, if personally delivered or sent by certified or registered mail, return receipt requested; when receipt is electronically confirmed, if transmitted by facsimile or e-mail; or two days after it is sent, if sent for next day delivery by recognized overnight delivery service.
• InterviewBit shall not be liable for failure to perform, or the delay in performance of, any of its obligations if, and to the extent that, such failure or delay is caused by events substantially beyond its control, including but not limited to acts of God, acts of the public enemy or governmental body in its sovereign or contractual capacity, war, terrorism, floods, fire, strikes, pandemics, epidemics, civil unrest or riots, power outage, and/or unusually severe weather.
• By accepting the ToS through your use of the Platform, you certify and acknowledge that you are 18 years of age or older. If you are under the age of 18 or under the legal age in your jurisdiction to enter into a binding contract, you must use the Platform only under the supervision of a parent or legal guardian who agrees to be bound by the ToS. If you are a parent or legal guardian agreeing to this ToS for the benefit of an individual below 18 years of age, please be advised that you are fully responsible for his/her use of the Platform, including all financial charges and legal liability that he/she may incur. By using the Platform, you represent and warrant that you have the right, authority, and capacity to enter into this ToS and to abide by all of the terms and conditions set forth herein.

In the event you have any queries/complaints regarding usage of the Platform, including but not limited to reporting any violation of these Terms of Service, please contact our grievance officer at Pankaj Jha at escalations@scaler.com. The complaints will be redressed in the manner provided under the Information Technology Act, 2000 and rules framed thereunder.

These Terms of Service constitute an 'electronic record' within the meaning of the applicable law (including the Information Technology Act, 2000) and is generated by a computer system and does not require any physical or digital signatures.